Optician

Company: Vision Associates Inc
Location: Santa Rosa
Posted on: February 16, 2026

Job Description:

Job Description Job Description WHY YOU'LL LOVE THIS JOB Do you enjoy interacting and connecting with patients? Are you passionate about providing best-in-class patient care? Join the Vision Associates team today in this Optician job with Eye Care Institute. As an Optician, you will need to be highly organized, self-motivated, detail oriented and customer service focused. In this position, you will be responsible for selling eyewear products and handling administration duties to a loyal customer base where patient care always comes first. Some benefits of working at Vision Associates include: Health, vision, life, and dental insurance Paid time off and paid holidays 401(k) with employer match Employee assistance program Wellness program Tuition reimbursement Employee stock purchase plan with employer match Bonuses 8 hour shift; Monday to Friday schedule Discounted eyewear When you join Vision Associates, you become part of a close-knit team that shares your passion for providing care with a personal touch. Here, you will work alongside leaders who value your personal life and will support and encourage you each day. Bring your passion for providing exceptional patient care and you will build a career you love in this Optician job located in our Santa Rosa, CA location. Join the team and apply for our Optician job today! Eye Care Institute partners with Vision Associates to provide best-in-class optical dispensary management at their location. Opticians will work independently within the Eye Care Institute location with the full support of the Vision Associates Network. Responsibilities Work with patients to solve their visual needs and build loyalty to the practice and dispensary. Analyze, resolve, and correct customer service issues. Provide an excellent patient experience while working towards meeting persona, practice, and company goals. Check that our finished eyewear meets our optical standards, as well as customer requirements and requests Learn and support the policies and procedures for opening, closing, and operating the dispensary. Ensure best practices are delivered to ensure patient satisfaction. Work independently with regular communication and support from your District Manager. Foster positive working relationships with the practice doctors, leadership, and staff. Required Skills High School graduate or equivalent. 1-3 years previous experience in the optical industry. Strong communication skills (verbal and written), including strong interpersonal skills. Excellent problem-solving skills. Ability to adjust priorities and manage time wisely in a fast-paced environment.

Keywords: Vision Associates Inc, Vacaville , Optician, Customer Service & Call Center , Santa Rosa, California