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Install Manager

Company: Right Now Air & Solar
Location: Vacaville
Posted on: March 15, 2020

Job Description:

Job SummaryManages the field service personnel workforce who perform on-site routine services including HVAC equipment. Oversees the scheduling and training of field service representatives. Requires at least 7 years' experience in the field or in a related area. Relies on extensive experience and judgment to plan and accomplish goals, both departmentally and individual field service personnel. Performs a variety of tasks. Works with a high degree of honesty and integrity to promote a positive image.
Key Competencies

--- Demonstration of excellent customer service, negotiation, and conflict resolution
--- Excellent written and oral communication required
--- Confident and self-motivated
--- Excellent work ethic and professionalism
--- Highly Dependable, punctual and efficient
--- Detail-oriented
--- Professional appearance and demeanor
--- Strong mechanical reasoning & comprehension skills
--- Ability to adapt to changes
--- Good MS Office computer skills and the ability to learn the Service Titan computer system

Responsibilities:
--- Proficient in knowledge and implementation of all Standard Operating Procedures relating to the Install Department
--- Responsible for growth of Service Business through recruitment of quality, competent HVAC Technicians
--- Responsible for properly maintained Company Fleet driven by HVAC Service Technicians
--- Responsible for ensuring HVAC Install Technicians submission of complete/accurate required paperwork and assigned tasks effectively and efficiently
--- Proficient in knowledge and implementation of all Safety Requirements as determined by Company
--- Manages the HVAC Install Technicians including schedules, training, evaluations, certifications, personnel-related duties
--- Monitoring of HVAC Install Technicians goals (daily, weekly, monthly & yearly)
--- Responsible for order material and equipment
--- Responsible scheduling sub-contractors as needed
--- Deliver exceptional customer satisfaction
--- Performs other duties as assigned

Qualifications:
--- High school diploma or GED is required; Bachelor's degree preferred
--- Minimum of 7 years HVAC Installation and Repair experience
--- EPA Certified
--- Master Heat Pump Certified
--- Satisfactory driving record as required by the company's insurance provider
--- Proficient in-service repair of HVAC equipment
--- Comprehensive refrigerant trouble-shooting experience
--- Valid driver's license

About Company:
We provide Heating, Cooling, Furnace & Air Conditioning Installation, Repair & Maintenance in Vacaville, CA and the surrounding areas.

Keywords: Right Now Air & Solar, Vacaville , Install Manager, Executive , Vacaville, California

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