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Practice Manager - Pediatrics

Company: Children's Choice and Premier Orthodontics
Location: Vacaville
Posted on: November 12, 2021

Job Description:

Description:We strive to be your top Choice as a healthcare employer!Do you desire fulfillment and flexibility in your career? Do you want to work for a practice dedicated to delivering quality patient care and empowering your professional growth?Look no more!Children's Choice & Premier Orthodontics is calling all movers and shakers. Thinkers and doers. Smile and dream makers. Healers and heroes.Join us on our mission to provide everyone access to the healthcare they need.Our patients come from all over California, and so do our Choice teams. Our award-winning teams provide best-in-class care and smiles to children all over. Choice team members get to make a difference every day.Choose to be part of a professional and diverse health care team, and apply today!-- - --- - --- - --- - --- - --- - --- - --- - --- - --- - --- - --- - --- - --- - --- - --- - --- - --- - --- - -We are looking for a highly skilled and experienced Practice Manager to join our team! If you are a motivated self-starter with an excellent work ethic, we would love to hear from you.Children's Choice Dental Care and Premier Orthodontics offers great pay, group healthcare benefits, paid time off, paid holidays, 401(k) with 4% match, and flexible schedules that foster work-life balance. Join a progressive company culture rich with employee engagement activities. We provide training support for the right candidate.Our team members are part of our CHOICE family, where we provide professional, financial, and personal growth for your dental career. Our dental practices provide excellent patient care, and our team members are appreciated and respected as professional colleagues.. Requirements:Summary: The Practice Manager is responsible for strategic planning, office start up, staffing, general office management and oversight, the development of a comprehensive marketing plan, managing and motivating the sales team, performing comprehensive human resources functions, training and mentoring staff, billing and collections, and acts as the technical support liaison. Most roles take a supportive or secondary role to the direct department managers. A tentative primary position will take precedence if the direct department manager(s) are unavailable.Essential Duties and Responsibilities: include the following. Other duties may be assigned.STRATEGIC PLANNINGPractices focusPlans for hiring office personnelResearch demographic of the trading zoneIdentifies target patientsIdentifies marketing strategiesRoles may be secondary and supportive to direct or department managerSTAFFING & SCHEDULINGCollects resumesPre-screens candidatesEnforces handbook policies & other noticesAssociate, Team and Patient schedulingRoles may be secondary and supportive to HR & Scheduling/ TIVA managerReview timecardsApprove payroll exceptions such as overtime and penalty payGENERAL OFFICE MANAGEMENT AND OVERSIGHTProcesses bill paymentsOpens and distributes mailAssists CE tracking for doctors and staffMaintains the business practice planInstalls and oversees the office's systems and operating proceduresAuditing daily chartsReviews daily reportsReviews daily GAP list reportsReviews the Daily Ortho Referral Report and Optical Report if vision services are offered in the clinicEnsures schedule is booked according to office protocolEnsuring scheduled appointments are confirmed at least 2 days prior to appointmentsRoles may be secondary and supportive to their respective department managers (e.g. HR, Call Center, Billing, etc.)Projects and duties as assigned by SupervisorASSIST AND IMPLEMENTATION IN HUMAN RESOURCES FUNCTIONSOversees StaffingManages and supports personnelOversees payrollOversees BenefitsDealing with resolutions on patient and staff grievancesAssists in employee office job descriptions and performance reviewsReviews employee time sheets, documents tardiness and absencesTraining staff & managing site visits of interns or potential candidatesRoles may be secondary and supportive to HR managerBILLING AND COLLECTIONSPerforms data entryPerforms bankingAssists billingAssists in collectionsAssists in insurance processingPerforms related administrative servicesRoles may be secondary and supportive to billing managerCOMPUTER NETWORK SUPPORT LIAISONActs as a liaison to maintenance of computers and computer networksAssists IT with technical issues resolutionTrains and supports usersPerforms educating staff of practice management software updatesSupervisory Responsibilities: Directly supervises employees within the office. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. Leads daily morning huddles with doctor and team to discuss daily schedule and review weekly and monthly goals. Plans and facilitates weekly and monthly team meetings to review practice goals, recognize outstanding performance, discuss upcoming events, promotions, and programs, identify and solve problems, and provide training to team members.Expectations of Performance: The employee in this role shall be considered to be performing in an acceptable manner when the following have been proven:Customer Service - Manages difficult or emotional patient situations, responds promptly to patient needs; solicits patient feedback to improve service; responds to requests for service and assistance; meets commitments.Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.Teamwork - Balances team and individual responsibilities; exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of the team above own interest; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed; listens and responds constructively to other team members' ideas and proposals; is open with other team members about his/her concerns; expresses disagreement constructively.Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.Organizational Support - Follows policies and procedures; completes administrative task correctly and on time; supports organization's goals and values; benefits organization through outside actives, supports affirmative action and respects diversity.Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.Education and/or Experience: Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.Computer Skills: To perform this job successfully, an individual should have knowledge of basic office equipment such as: computer, internet, email, copy and fax machines, and telephone.Physical and Emotional Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The inability to cope with a stressful work environment does not constitute a protected disability.While performing the duties of this job, the employee is frequently required to sit. The employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop kneel, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Work Environment: The noise level in the work environment is usually moderate.#INDCCPO3

Keywords: Children's Choice and Premier Orthodontics, Vacaville , Practice Manager - Pediatrics, Executive , Vacaville, California

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