Event Operations Manager
Company: Sunrise Banquet Hall & Event Center
Posted on: May 7, 2022
The position will be based in Vacaville, we do require our team
to live in the area. Weekends & Evenings Required! No
We are interested in candidates who are looking for long-term
employment and an opportunity to progress in your career.
Sunrise is a thriving Banquet & Event Venue located in Vacaville,
CA. We host a wide variety of events ranging from Weddings &
Quinceaneras to Corporate Meetings & Community Galas.
The ideal candidate will exhibit high standards, excellent
communication skills, and have an ability to take initiative, and
prioritize daily tasks. As Event Operations Manager you must be
present for and oversee all events in order to ensure a high level
of guest satisfaction and seamless event coordination. You will
ensure everything is accounted for before, during, & after each
You will serve as liaison and contact person for coordinating
details of events with clients, outside vendors, meeting planners,
chefs, decorators, DJs and others.
This is a salaried Position and although your schedule revolves
around our events, expect to consistently work 40-60 hours a week.
Sunrise provides an exciting and Dynamic work environment so don't
expect to be tethered to your desk - especially during events when
you will be on your feet constantly. You will be working 2-3
weekdays in order to effectively complete administrative tasks and
plan for events. The remainder of your work schedule will be on
Friday, Saturday, & Sundays during the events themselves (6pm -
There is room for growth in this company; this is the perfect
opportunity to display your skills in the hospitality/events
industry and gain the experience needed to move forward in your
PLANNING & COORDINATION
Liaise with and manage all communication with each in-house
vendor/department - DJs, Decorators, Caterers, Photobooth, etc. in
order to ensure seamless coordination
Design, confirm, and communicate room layouts and set-up
requirements for events using Social Tables. Ability to physically
assist with Setups will be required if needed.
Oversee Setup Technician and direct them on daily tasks and duties,
including linen laundry, janitorial needs, and maintenance
Review inventories and place orders for supplies as needed.
Prepare weekly staff schedules and Complete Payroll on a biweekly
Conduct 'Final Details' meetings with Sales Coordinator and clients
before each event.
Ensure client files are up to date and all details are accurately
reflected in our system; update relevant parties with changes as
Offer detailed and timely distribution of all Banquet Event Orders,
which outline all final inclusions for events so as to ensure
smooth event operations.
Manage Catering menus and team needs (Food signage, Food Tastings,
EVENT RESPONSIBILITIES - First to arrive and last to leave
Ensure every detail for the event is ready
Control lighting, AV equipment, etc. and ensure ballroom is event
ready when the event starts
Direct Staff (bartenders, servers, dishwashers, security, etc.)
upon arrival and ensure all team members are completing tasks and
providing guests with exceptional service
Manage issues during the event if/as they arise
Communicate effectively with clients to ensure their needs are
Manage staff after the event and ensure ballrooms are tidy and
ready according to client needs and upcoming events
Close out files upon event completion and ensure financials are
CLIENT & STAFF INTERACTION
Work closely with Administrative Assistant and Sales Coordinator to
ensure seamless event planning experience both internally with the
team and externally with clients & 3rd party vendors.
Be smartly dressed in appropriate attire Promote a positive and
professional manner at all times
Assist in building strong relations with Sunrise staff, partner
hotel teams, and outside agencies/vendors.
Ensure adherence to quality expectations and standards by
developing & follow checklist
Welcome and acknowledge all guests according to company standards,
anticipate and address guests' service needs, and thank guests with
Onboard new hires & maintain organized staff files
Proven management experience in events, catering and/or hospitality
operations is required
Ability to meet deadlines, prioritize and perform a wide variety of
tasks over the course of the workday; must be accurate and
Excellent oral and written communication/interpersonal skills
Well-organized and responsible with a Strong attention to detail
and appreciation for high standards
Excellent computer skills (MS Office & Social Tables &
A team player with a high level of dedication to collective
Strong background in negotiation and customer service skills
required. An aptitude in rapid problem-solving will be an asset
Ability to read, write, and speak English [Spanish, Punjabi, and
Hindi are highly desired]
Bachelor's degree from an accredited college or university in
business administration, hospitality management, or similar
applicable field. *A combination of education and experience will
Sunrise is an Equal Opportunity Employer.
Keywords: Sunrise Banquet Hall & Event Center, Vacaville , Event Operations Manager, Executive , Vacaville, California
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