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General Manager

Company: MV Transportation
Location: Vacaville
Posted on: November 16, 2022

Job Description:

MV Transportation is -seeking a---General Manager -who -will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans.--- He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. - -
Position is located in Pomona, California. Relocation assistance is available. ---
Job Responsibilities:

  • Effectively manage client relationship and adherence to operating contract and MV policies and procedures.
  • Effectively manage customer relations through both direct contact and outreach programs.
  • Identify, select, train and mentor location staff.
  • Take actions necessary to create a culture in consonance with MV values, client mission and to reinforce safety and high employee morale.
  • Effectively and frequently communicate with location staff and support team members.
  • Direct the activities of subordinate division departments, including Operations, Maintenance, Safety, Training, Security, Administration.
  • Oversee vehicle maintenance and ensures fleet availability to meet service requirements.
  • Coordinate all safety and training programs, plans and processes to ensure compliance with -company, contract and regulatory requirements.
  • Ensure all staff is trained and using provided technology in accordance with contract standards and used to improve and mitigate service issues daily.
  • Maintain client contact routinely to meet or exceed expectations.
  • Conduct periodic departmental audits.
  • Daily, weekly and monthly review of key operational metrics.
  • Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
  • Implement, promote and adhere to company policies and procedures.
  • Responsible for invoicing and other reporting requirements of the contract and/or Company and Client.
  • Actively participate in location(s) labor and employee relations activities.
  • Provide insight and information to support location(s) contract renewals.

    Talent Requirements: -

    • Bachelor's degree preferred.
    • Management experience required.
    • Must have a minimum of five (5) years management experience in regularly scheduled fixed route transit operations in an assistant general manager and/or operations manager role.
    • The ideal candidate will have experience operating 100+ vehicles for fixed route services comprised of 35 ft. to 42 ft. buses (CNG and/or Zero emission).
    • The ideal candidate will have experience mitigating operational issues using a CAD/AVL/Dispatch system.
    • Must have labor union negotiations expertise and experience managing to a collective bargaining agreement.
    • Must have a full understanding of dispatch, scheduling, run cutting, driver recruitment, and safety DOT and FTA compliance.
    • Must have experience overseeing and managing subcontracted service providers to achieve performance and contractual standards.
    • MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
    • Additional duties/responsibilities based upon individual contract requirements.

      During the course of employment, employees may receive and have access to confidential information. - All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.
      MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.--- The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.--- - -
      Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. - -

Keywords: MV Transportation, Vacaville , General Manager, Executive , Vacaville, California

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