Technical Sales Manager (Presales Systems Engineer), SD-WAN San Francisco, California, United States

Company: Palo Alto Networks, Inc.
Location: San Francisco
Posted on: May 3, 2025

Job Description:

Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.Who We AreWe take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!Your CareerAs a Technical Sales Manager (TSM), you will work with your sales partners to establish strong relationships with customers, helping them in the detection and prevention of advanced cyber attacks and breaches, and advising on which applications to deploy from the Palo Alto Networks platform. Our TSM's bring a deep technical understanding of cybersecurity products, integrations and critical cyber threats facing our customers' environments. You will build trust with our customers and teams, and build environments where our customers feel (and are) secure. Based on learnings from your customer base, you will provide valuable feedback and input to our product management teams on new feature requests and product improvements.Your Impact

• Establish yourself as a trusted advisor on Palo Alto Networks' SD-WAN products and capabilities, to prospects and customers, working with your Account Managers and the local partners within your territory
• Architect and propose validated solutions which address the identified SD-WAN and security problems in each individual environment
• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
• Ensure ongoing customer happiness, support and adoption
• Pursue continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
• Understand and effectively differentiate against our top competitors
• Act as the customer advocate for any issues that require technical assistance and follow-up with the customer through resolutionYour Experience
  • 5+ years of relevant technical pre-sales experience (systems engineering, technical marketing engineering) within the networking field preferred
  • Demonstrated technical capabilities in a combination of the following:
    • SD-WAN architectures/providers, LTE/5G
    • WAN technologies - MPLS, MetroE, Leased Lines, Broadband
    • Tunneling protocols - SSL/TLS, IPSec, GRE, DMVPN
    • IP Routing - BGP, OSPF, Static, Network Address Translation
    • Virtualization technologies - ESX, KVM, Xen, Microsoft preferred
    • Network security capabilities - IPS/IDS, Zone-Based Firewalls
    • Ability to travel up to 50% as neededThe TeamSASE technologies have taken center stage and Palo Alto Networks has made significant investments in best-in-class capabilities to serve our customers' needs and win against the competition. We've received validation from customers and analysts that our approach is visionary and compelling.Compensation DisclosureThe compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .Our CommitmentWe're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.Is role eligible for Immigration Sponsorship?: Yes
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