Hospital Unit Service Coordinator

Company: University of California San Francisco
Location: San Francisco
Posted on: May 18, 2025

Job Description:

The Hospital Unit Service Coordinator (HUSC), under the direction of the Patient Care Unit Manager, Nursing Supervisor, or Charge Nurse, functions as the primary communication link within the patient care unit and performs administrative duties aimed at achieving positive patient care outcomes. All team members are responsible for meeting patient needs, demonstrating a willingness to learn new skills, and fostering a harmonious work environment that ensures high-quality patient care and customer service. They promote a cooperative relationship with colleagues, physicians, other disciplines, and the public by facilitating communication, displaying honesty and respect, being sensitive to cultural differences, and accepting feedback professionally.
Additional Information
The final salary and offer components are subject to additional approvals based on UC policy. Placement within the salary range depends on factors such as work experience and internal equity within UCSF. For union-represented positions, salary placement follows the collective bargaining agreement.
The salary range for this position is $31.96 - $39.85 per hour.
St. Mary's Medical Center and associated outpatient clinics are now part of UCSF Health, expanding care locations and capabilities to serve patients with complex needs. UCSF Health combines community care with academic medicine, making comprehensive care accessible.
UCSF Health St. Mary's is an accredited, non-profit hospital located near Golden Gate Park, featuring advanced facilities such as a digital cardiac catheterization lab, orthopedic and spine care, a cancer center, and rehabilitation programs. We are recognized for quality care, including the Distinguished Hospital Award for Clinical Excellence and being a Top Performer in Key Quality Measures.
Qualifications
Required Skills (II & III level)

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• Ability to work in a busy, team-oriented environment
  
• Excellent interpersonal and communication skills to interact effectively with diverse populations
  
• Willingness to learn new skills
  
• Effective communication in English, both orally and in writing
  
• Basic arithmetic skills
  
• Ability to prioritize and coordinate multiple tasks
  
• Customer service experience
  
• Satisfactory performance of job duties as per job descriptions
  
• Basic computer skills
  
  Additional Skills (III level only)
  
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  • Healthcare setting experience
    
  • Database/data entry experience
    
  • Knowledge of medical terminology
    
    Preferred Skills and Qualifications
    
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    • Ability to use office equipment
      
    • Experience in healthcare settings
      
    • Medical terminology knowledge
      
    • Unit clerk experience (III level only)
      
      About UCSF
      UCSF Health is committed to innovative patient care, advanced technology, and pioneering research. Ranked among the top 10 hospitals nationwide, UCSF offers a rewarding work environment with opportunities for professional growth.
      Our PRIDE Values and Commitment to Diversity
      We value professionalism, respect, integrity, diversity, and excellence. UCSF is dedicated to equity and building a diverse, inclusive community that supports culturally competent education, discovery, and patient care. More information is available at .
      Equal Opportunity Statement
      The University of California, San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
      Organization Details
      Department: Health
      Job Code and Title: 009257 HOSP UNIT SVC CRD 3
      Job Category: Administrative Support
      Bargaining Unit: AFSCME-EX
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Keywords: University of California San Francisco, Vacaville , Hospital Unit Service Coordinator, Healthcare , San Francisco, California