Multi-site Residential Counselor

Company: Encompass Community Services
Location: Santa Cruz
Posted on: April 2, 2026

Job Description:

Whether you are a seasoned professional looking for work, or just starting your career in Counseling and Social Work, we have unique Counselor opportunities for you! Encompass will train you to provide a host of services at our residential mental health treatment programs. We currently have an opening for a full-time, Multi-site Counselor position, serving our three mental health facilities located throughout Santa Cruz County. About Us: At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, early childhood education, behavioral health, housing and more. Telos, El Dorado Center and Casa Pacific are short-term residential treatment programs for individuals struggling with mental illness and co-occurring substance abuse issues.The primary goal of these programs is to assist individuals with increasing wellness and transitioning from residential care to more independent settings within the community. Our Counselors play an important role in assisting the residents we serve on their journey towards wellness and stability through treatment that is trauma-informed and person-centered. Job Summary: This position will work swing (2:00pm-10:00pm) and overnight shift (10:00pm- 8:00am), Monday through Sunday. The Multi-Site Residential Counselor is a full-time position with benefits and is scheduled to work Swing and NOC Shifts (including weekends) as needed for coverage at our three mental health residential sites. Counseling duties include ensuring the safety and well-being of our residents, assisting with treatment needs, and supporting program operations. We are looking for individuals who have some experience or education working with individuals who struggle with mental illness and substance use disorders, and people with a passion to serve this population. We are looking for counselors with the skill and ability to work with clients who have multiple complex health needs and who are able to manage multiple tasks related to residential services. On-site and agency trainings are provided for all staff members. DUTIES & RESPONSIBILITIES: Availability to cover needed Swing, NOC, and weekend shifts Manage client behavioral and/or medical issues, safety issues, or other natural emergencies while on duty, with support of an On-Call Manager. May provide therapeutic crisis management. May provide therapeutic intervention services based on best practices & selected evidence based practices for mental health or substance use disorders and/or co-occurring disorders. Services may include administrative functions in support of clients, including evaluations, assessments, counseling, and/or assisting in the implementation of appropriate treatment plan interventions and/or the facilitation of individual, group, family, and crisis counseling. Assisting with medication, incident reporting, shift change reporting, and household duties as required. Must communicate effectively and be able to use current technology in the following areas: e-mail, case notes, incident reports, correspondence with community service providers. QUALIFICATIONS: Bilingual English/Spanish desired but not necessary High school diploma or GED required, some college preferred Ability to work independently, manage time well Valid driver’s license and clean DMV required Electronic Health Record (EHR) Competency Computer literacy Good oral and written communication skills Position requires flu vaccination upon hire. Wages & Benefits: Our total compensation package includes a comprehensive medical and dental insurance plan for full time employees, 403(b) retirement plan, paid holiday, sick time, and 17 days of paid vacation, pro-rated for positions less than 40 hours a week. Position receives overtime rate on all holidays as well as double time for Christmas and Thanksgiving day. Encompass Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. We are committed to excellence through diversity and strive to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all clients and employees. Our programs recognize the value of racial, ethnic, cultural and linguistic diversity and strive toward a culture of trauma-informed practice, with the overarching goal of ensuring that all services promote healing, and integrate the values and standards of providing culturally and linguistically appropriate services. If you require assistance applying on-line, we have computer terminals available at our 380 Encinal Street Suite 200 office in Santa Cruz, Tel: 831-469-1700, and at our 225 Westridge Drive location in Watsonville, Tel: 831-724-3885. Please call ahead to schedule an appointment.

Keywords: Encompass Community Services, Vacaville , Multi-site Residential Counselor, Healthcare , Santa Cruz, California