Customer Service Associate - Temporary
Company: Duane Reade
Location: Vacaville
Posted on: January 11, 2021
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Job Description:
**522825BR**
**Title:**
Customer Service Associate - Temporary
**Job Description:**
+ Models and delivers a distinctive and delightful customer
experience.
+ Registers sales on assigned cash register, provides customers
with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering
assistance with products and services. Resolves customer issues and
answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team
members to deliver a distinctive and delightful customer
experience, including interpersonal habits (e.g., greeting, eye
contact, courtesy, etc.) and Walgreens service traits (e.g.,
offering help proactively, identifying needs, servicing until
satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient
service.
+ Recommends items for sale to customer and recommends trade-up
and/or companion items.
+ Registers customer purchases on assigned cash register, collects
cash and distributes change as requested; processes voids, returns,
rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes
inventory, and maintains records. Checks in and prices merchandise
as required or as directed by store manager or communicated by the
shift leader.
+ Implements Company asset protection procedures to identify and
minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated
products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional,
seasonal, super structures, and sale merchandise. Completes resets
and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from
pre-cooked) and product placement as specified by
policies/procedures (e.g., raw and frozen meats on bottom shelves).
For consumable items, assists in stock rotation, using the first
in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital
passport photo service, poster print and creative machine,
suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture
Care Plus, fills orders (pick items), delivers orders to customers
as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean,
neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains
respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or
assigned by corporate.
**Auto req ID:**
522825BR
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except
in Puerto Rico)
+ Requires willingness to work flexible schedule, including
evenings and weekend hours.
**Store:**
02644-VACAVILLE CA
**Employment Type:**
Flexible hours
**Full Store Address:**
2010 ALAMO DR,VACAVILLE,CA,95687
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
An Equal Opportunity Employer, including disability/veterans.
The following information is applicable to Colorado only, in
accordance with the Colorado Pay Equity Act. In Colorado, an
employee in this position can expect a salary/hourly rate between
$12.32 and $17.50 depending on experience, seniority, geographic
locations, and other factors permitted by law. To review the
available benefits, please click here: jobs.walgreens.com/benefits
.Walgreens will provide applicants in other states with information
related to the positions, to the extent required by state or local
law, by calling 1-866-967-5492
**Company Indicator:**
Walgreens
**Shift:**
Various
**Common Location:**
2010 ALAMO DR,VACAVILLE,CA,95687-06289-02644-S
Walgreens is an Equal Opportunity Employer. Qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, sexual orientation, gender
identity, disability or protected veteran status.
Keywords: Duane Reade, Vacaville , Customer Service Associate - Temporary, Hospitality & Tourism , Vacaville, California
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