Service Lead, Vacaville, #779
Company: Gopuff
Location: Vacaville
Posted on: November 18, 2023
Job Description:
The Warehouse, Wine & Spirits (WW&S) Service Lead assists
the Omni Store Manager (OSM) and Assistant Omni Store Manager
(AOSM) in motivating and inspiring the team to achieve store
productivity goals. The Service Leader acts as a supervisor to
ensure both the staff and customer experience is positive.Key Roles
and Responsibilities
- Provides direction, support, and ongoing feedback to Sales
AssociatesAssists in conducting observation and coaching of Sales
Associates
- Consistently creates a welcoming environment for the customer
by greeting and assisting; as well as quickly responding to
customer inquiries and needs
- Demonstrates desired behaviors including driving sales,
handling difficult and/or complicated sales, cash management,
inventory, and follow-up with customers
- Identifies opportunities to drive traffic into the store
through community events (weddings, parties, etc.)
- Responsible for assigned Areas of Responsibility (AOR)Regularly
communicates with Store Manager and Assistant Store Manager to
discuss strengths, opportunities, and trends in business
- Assists Store Manager and Assistant Store Manager to increase
sales, drive/promote merchandise categories, and expand
markets
- Assists Store Manager and Assistant Store Manager in planning
and execution of all Merchandise Calendar direction, campaigns, and
sales promotions
- Assists SM and ASM in all store operations
- Ensures departmental responsibilities are prioritized and
executed as outlined in the Area of Responsibility (AOR)
guidelines
- Support the Leader on Duty (LOD) Program to ensure that Sales
Associates are providing exceptional customer service
- Enforce all company policies and procedures, including health,
safety, and security, are being followed; ensure compliance to all
wage and hour rules.
- Performs all duties as directed by supervisorSkills Required
- Excellent communication skills both verbal and written
- Ability to operate in a rapidly changing environment
- Exceptional collaboration skills, proven ability to work
effectively cross-functionally
- Strong organization and priority setting skillsQualifications
- 1-2 years of experience in retail store managementPay
- Gopuff/Bevmo! pays employees based on market pricing and pay
may vary depending on your location. Compensation for U.S.
locations is based on a cost of labor index for that geographic
area.
- Vacaville, CA: 19.25 per hour
- The salary range above reflects what wed reasonably expect to
pay candidates. A candidates starting pay will be determined based
on job-related skills, experience, qualifications, work location,
and market conditions. These ranges may be modified in the future.
For additional information on this roles compensation package,
please reach out to the designated recruiter for this
role.BenefitsWe want to help our employees stay safe and healthy!
We offer comprehensive medical, dental, and vision insurance,
optional FSAs and HSA plans, 401k, commuter benefits, supplemental
employee, spouse and child life insurance to all eligible
employees.*
We also offer*:-Gopuff employee discount-Career growth
opportunities-Internal rewards programs-Annual performance
appraisal and bonus-Equity program *Not applicable for contractors
or temporary employees.
At Gopuff, we know that life can be unpredictable. Sometimes you
forget the milk at the store, run out of pet food for Fido, or just
really need ice cream at 11 pm. We get itstuff happens. But thats
where we come in, delivering all your wants and needs in just
minutes.
And now, were assembling a team of motivated people to help us
drive forward that vision to bring a new age of convenience and
predictability to an unpredictable world.
Like what youre hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an
inclusive workplace where we do not discriminate on the basis of
race, sex, gender, national origin, religion, sexual orientation,
gender identity, marital or familial status, age, ancestry,
disability, genetic information, or any other characteristic
protected by applicable laws. We believe in diversity and encourage
any qualified individual to apply.
Keywords: Gopuff, Vacaville , Service Lead, Vacaville, #779, Hospitality & Tourism , Vacaville, California
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