Broadband Technician Lead

Company: Astound
Location: Fort Bragg
Posted on: March 1, 2026

Job Description:

Astound, a trailblazer in the telecommunications sector, offers an exciting opportunity for a seasoned Broadband Technician Lead. Our company provides unparalleled internet, phone, and cable services and is known for its steadfast connectivity and groundbreaking solutions. As a Broadband Technician Lead at Astound, you will oversee a technical team, ensuring the installation, maintenance, and repair of broadband services exceed our high standards and meet customer satisfaction. Your role will be pivotal in driving the operational efficiency and technical excellence of our services in the communities we serve. Supervise and train a team of technicians in the installation, maintenance, and troubleshooting of broadband, phone, and cable services. Ensure quality control of services and adherence to safety protocols. Manage scheduling and on-site coordination of technical projects and maintenance work. Liaise with customer service and support teams to optimize client satisfaction. Conduct performance evaluations and provide ongoing feedback and support to team members. Stay updated with the latest industry trends and technologies, implementing best practices into team operations. Strong leadership and team management capabilities. Expertise in broadband installation, maintenance, and troubleshooting. Proficient in using technical tools and software relevant to telecommunications. Ability to work under pressure and adapt to dynamic situations. Excellent communication and problem-solving skills. Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Certified Communications Technician (CCT) OSHA Safety Certification

Keywords: Astound, Vacaville , Broadband Technician Lead, IT / Software / Systems , Fort Bragg, California