Technical Success Account Manager, Google Cloud Consulting
Company: Google
Location: Cupertino
Posted on: March 27, 2026
|
|
|
Job Description:
Minimum qualifications: Bachelor’s degree in Computer Science, a
related technical field, or equivalent practical experience. 10
years of experience in a customer-facing technical role. Experience
with core cloud computing concepts and enterprise architecture
principles, (e.g., networking, compute, storage, IT security,
database systems, application development, operational frameworks).
Experience presenting to technical and executive stakeholders
(e.g., explaining technical concepts to non-technical audiences).
Experience supporting customers in cloud operations domains (e.g.,
launch/capacity planning, product release management, technical
support, escalation management procedures). Preferred
qualifications: MBA or Masters degree in a Management, Technical,
or Engineering field. Relevant technical professional
certifications. Experience leading technical governance activities,
such as establishing or actively participating in Architecture
Review Boards (ARBs), or developing reference architectures and
reusable patterns for an enterprise organization. About the job As
a Technical Success Account Manager (TSAM), you will serve as a
technical leader aligned with Google Cloud’s most critical
customers. You are responsible for driving sustained platform
health, achieving technical excellence, and ensuring stability for
key business critical workloads running on Google Cloud Platform
(GCP). You will serve as the customer’s trusted technical advisor,
translating business objectives into rigorous technical governance
and modern, resilient cloud architectural strategies. You will
advocate adoption of industry best practices and act as the primary
point of accountability for resolving platform challenges and
proactive risk mitigation, to the satisfaction of executive
stakeholders. In this role, you will forge executive relationships,
advocating the implementation of Google Cloud architecture
standards, elevating platform stability, and establishing technical
expertise across the customer’s GCP footprint, through a
programmatic approach. Additionally, you will serve as the internal
customer advocate, translating their needs into actionable feedback
for Google Cloud’s Product and Engineering teams, ensuring
continuous service improvement and feature development.Google Cloud
accelerates every organization’s ability to digitally transform its
business and industry. We deliver enterprise-grade solutions that
leverage Google’s technology, and tools that help developers build
more sustainably. Customers in more than 200 countries and
territories turn to Google Cloud as their trusted partner to enable
growth and solve their most critical business problems. The US base
salary range for this full-time position is $174,000-$252,000 bonus
equity benefits. Our salary ranges are determined by role, level,
and location. Within the range, individual pay is determined by
work location and additional factors, including job-related skills,
experience, and relevant education or training. Your recruiter can
share more about the specific salary range for your preferred
location during the hiring process. Please note that the
compensation details listed in US role postings reflect the base
salary only, and do not include bonus, equity, or benefits. Learn
more about benefits at Google . Responsibilities Establish and lead
technical governance, focusing on platform health metrics and
enterprise readiness planning. Provide technical guidance and
advocate the adoption of Google Cloud architecture and best
practices via deep dives and workshops. Drive platform stability
and excellence through deep architectural health assessments. Serve
as the technical advisor to address and resolve critical
reliability concerns, advising on and guiding the architecture of
scalable and resilient workloads. Act as the internal customer
advocate, translating technical obstacles to influence Google Cloud
Platform (GCP) product roadmaps while owning workload success,
stabilization, and ongoing optimization to ensure sustained
business value.
Keywords: Google, Vacaville , Technical Success Account Manager, Google Cloud Consulting, IT / Software / Systems , Cupertino, California
