VacavilleRecruiter Since 2001
the smart solution for Vacaville jobs

Customer Service Representative

Company: Transpac USA
Location: Vacaville
Posted on: November 14, 2023

Job Description:

The Customer Service Representative is the first point of contact with the customers of Transpac. The primary tasks include answering phone calls, inputting orders, completing damage claims, and working in a team environment. Responsible to meet on-time performance requirements and resolve customer inquiries with urgency and professionalism.

  • Resolve customer inquiries via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.
  • Assist with placement of order, refunds, or exchanges.
  • Advise on company information.
  • Inform customers of deals and promotions
  • Miscellaneous administrative duties and projects, as assigned.


    • Able to work independently and in a team setting.
    • Strong ability to multi-task and maintain great attention to detail.
    • Goal-oriented, self-motivated and avid learner
    • Excellent verbal and written communications skills
    • Self-starter to take on additional projects and assignments.
    • Ability to problem solve and taking the initiative to be proactive with problem solving.
    • Ability to communicate clearly and effectively in positive or negative situations.


      • In-person office setting
      • Extensive phone and computer use
      • When required, ability to move, carry, or lift objects of varying size, weighing up to 10 lbs.


        • High School diploma required.
        • Proven customer support experience with sales and major accounts preferred.
        • Proficient in Microsoft Office (Outlook, Word, Excel)

Keywords: Transpac USA, Vacaville , Customer Service Representative, Sales , Vacaville, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Vacaville RSS job feeds